Customer Care And Info

We're here to help you and make your order process with us as smooth as possible so if you have any questions please EMAIL US!   sales@suicidaltendenciesstore.com
Here follow some general info on our merchandise and ordering process.

Payments :
We accept PayPal, all major Credit Cards, Amazon Pay, Apple Pay and more.

Shipping :
Orders are usually fulfilled in 24h and we ship every business day. This can vary depending on touring schedule but will not affect Christmas and main Holidays.

We ship worldwide via USPS or UPS depending on package weight and dimensions.
We cannot control transit times as they depend on the carriers only.
International buyers are responsible for customs fees and local taxes.

Shipping rates are calculated on the items present in your cart and can be estimated in your shopping cart. They will be confirmed during checkout process and before placing your payment.

Once your order is placed, you'll receive a confirmation email from our web store followed by tracking info as soon as the order is fulfilled, packed and labeled.
We'll email you if there's any problem with the items you have ordered or if we need any further info on your order.

If you need a rush order or for any questions/information on your order please contact us at sales@suicidaltendenciesstore.com

Return Policy:
If you need to return your purchase, please email us to the following address including your order number and any necessary info for an exchange or a refund request:
sales@suicidaltendenciesstore.com

You'll be provided all the necessary info to return your item. Please do not ship the item/s back until your return has been approved.

Returns are accepted up till 30 days after the purchase.
Item/s must be unworn and unwashed with original tags/labels where applicable. Items must not smell or present any pet's fur.
We will inspect the item and refuse the exchange or refund if the item/s do not meet the above requirements.

Exchanges can be requested for the same item in a different size/color or another item in the same amount.
Refund will cover the amount of the item/s but will not cover the shipping charges paid when the order was placed, nor the shipping charges to return the item/s.

Skateboard and LP Orders:
Shipping Charges are included in the price displayed on these products (varies from US to International orders). You'll not be charged any extra amount at check out, product displayed price will be the final price of your purchase.

To obtain your FREE SHIPPING OPTION please place a SEPARATE order for any extra items you'd like to purchase (you can include as many Skate Decks/Skate Combo/Vinyl in the same order) otherwise you'll be charged extra shipping charges at checkout.

Sales Tax :
Sales tax of 7.5% will be added to all orders shipping within California.
All other states ship tax free.
International buyers are responsible for customs fees and local taxes.

Billing:
You will be billed as Triple-M when placing your order.

For any further info on payments, billing or order process please email us at sales@suicidaltendenciesstore.com

Wholesale Accounts:
Email BHGMUSICK@AOL.COM attn: Mr. Z about opening a shop account.